ود الفحل
27-Apr-2010, 04:54 PM
Complete Conversation
Caller 1: Dr. Peterson's office. How may I help you?
Caller 2: I'd like to make an appointment to see the doctor.
Caller 1: Certainly, are you ill at the moment?
Caller 2: Yes, I'm not feeling very well.
Caller 1: Do you have a fever, or any other symptoms?
Caller 2: Yes, I have a slight fever and aches and pains.
Caller 1: OK, Dr. Peterson can see you tomorrow. Can you come in the morning?
Caller 2: Yes, tomorrow morning is fine.
Caller 1: How about 10 o'clock?
Caller 2: Yes, 10 o'clock is fine.
Caller 1: May have your name?
Caller 2: Yes, it's David Lain.
Caller 1: Have you seen Dr. Peterson before?
Caller 2: Yes, I had a physical exam last year.
Caller 1: Yes, here you are. OK, I've scheduled for ten o'clock tomorrow morning.
Caller 2: Thank you.
Caller 1: Drink plenty of warm fluids and get a good night's sleep!
Caller 2: Thank you. I'll do my best. Goodbye.
Complete Conversation
Caller 1: Hello, this is Jane.
Caller 2: Hello, this is Ken. May I speak with Andy?
Caller 1: I'm afraid Andy isn't in at the moment.
Caller 2: Could you take a message?
Caller 1: Sure, just a moment let me get a pencil... OK.
Caller 2: Great. Can you tell Andy that we're meeting tomorrow at three o'clock.
Caller 1: OK ... three o'clock meeting with Ken. Does he know where the meeting is?
Caller 2: Tell him we'll be meeting in the corner office downtown.
Caller 1: Yes, corner office downtown. Is there anything else?
Caller 2: I'll leave my telephone number just in case he doesn't have it.
Caller 1: OK, I'm ready.
Caller 2: Yes, my cell phone number is 439 908 7754.
Caller 1: That's 439 808 7754.
Caller 2: No, it's 439 908 7754.
Caller 1: Ah, sorry.
Caller 2: No problem. Thanks for your help.
Caller 1: I'll make sure Andy sees this as soon as he gets in tonight.
Caller 2: Thank you. Good bye.
Complete Conversation
Caller 1: Good Evening Brown's Grill how may I help you?
Caller 2: Hello, I'd like to make a dinner reservation for Friday.
Caller 1: Certainly, I'd be happy to help you with that. How many people are there in your party?
Caller 2: There'll be four people.
Caller 1: ... and what time would you like to make a reservation for?
Caller 2: Let's say at seven o'clock.
Caller 1: I'm afraid we don't have anything available then. We could seat you at six o'clock or at eight o'clock.
Caller 2: Oh, OK. Let's make the reservation for eight o'clock.
Caller 1: Fine, eight o'clock on Friday evening for four people. May have your name?
Caller 2: Yes, it's Anderson.
Caller 1: Is that Anderson with an 'e' or an 'o'?
Caller 2: Anderson with an 'o'.
Caller 1: Thank you. Great. I have a table for four for the Anderson party at eight o'clock on Friday evening.
Caller 2: Thank you very much.
Caller 1: You're welcome. We'll see you on Friday.
Caller 2: Yes, see you then. Good bye
Complete Conversation
Caller 1: Good morning, Washington Grade School, this is Chris. How may I help you?
Caller 2: Good morning, this is Alice Smith, I'm calling for my daughter, Judy. She's not feeling well today.
Caller 1: I'm sorry to hear that. I hope it's not too bad.
Caller 2: No, no she has a little fever and a cough. Nothing too serious.
Caller 1: Well, I hope she feels well soon.
Caller 2: Thank you. Do you think I could get her homework for today?
Caller 1: Is there any specific class?
Caller 2: I'm especially concerned about math and science.
Caller 1: OK, is it alright for me to give your e-mail address to the teachers? They can then send the homework along later today.
Caller 2: That would be great. Do you have my e-mail on file?
Caller 1: Just a moment, ... we have chrisp at gmail dot come. Is that correct?
Caller 2: Yes, that is correct.
Caller 1: OK, I'll make sure Mr Brown and Ms White get your message and e-mail.
Caller 2: Thank you very much.
Caller 1: I hope Judy feels well soon.
Caller 2: She should be fine by tomorrow. Thanks for your help.
Caller 1: My pleasure, have a nice day.
Caller 2: Thank you. Good bye.
Complete Conversation
Caller 1: Good afternoon, Northwest Electricity, how may I help you?
Caller 2: Good afternoon, this is Robert Tips, I have a question about my electricity bill this month.
Caller 1: I'd be happy to help you with that Mr. Tips. Can I have your account number?
Caller 2: I'm afraid I don't have that with me.
Caller 1: It's no problem, I'll just look your name up in our database.
Caller 2: Great.
Caller 1: Could you give me your address as well?
Caller 2: It's 2368 NW 21st Ave. Vancouver, Washington.
Caller 1: Yes, I have your account up on my computer. How may I help you?
Caller 2: The last bill I received seemed too high.
Caller 1: Yes, I see that it was considerably higher than last year. Did you use more electricity?
Caller 2: No, I don't think we used any more electricity that the year before.
Caller 1: OK, I'll tell you what I can do. I'll mark this and have a supervisor take a look at the account.
Caller 2: Thank you. When can I expect an answer?
Caller 1: We should have an answer for you by the end of the week. I'll give you an inquiry number.
Caller 2: OK, let me get a pen .... OK, I'm ready.
Caller 1: It's 3471.
Caller 2: That's 3471.
Caller 1: Yes, that's correct.
Caller 2: Thank you for your help.
with my best wishes
wad al-fahal
Caller 1: Dr. Peterson's office. How may I help you?
Caller 2: I'd like to make an appointment to see the doctor.
Caller 1: Certainly, are you ill at the moment?
Caller 2: Yes, I'm not feeling very well.
Caller 1: Do you have a fever, or any other symptoms?
Caller 2: Yes, I have a slight fever and aches and pains.
Caller 1: OK, Dr. Peterson can see you tomorrow. Can you come in the morning?
Caller 2: Yes, tomorrow morning is fine.
Caller 1: How about 10 o'clock?
Caller 2: Yes, 10 o'clock is fine.
Caller 1: May have your name?
Caller 2: Yes, it's David Lain.
Caller 1: Have you seen Dr. Peterson before?
Caller 2: Yes, I had a physical exam last year.
Caller 1: Yes, here you are. OK, I've scheduled for ten o'clock tomorrow morning.
Caller 2: Thank you.
Caller 1: Drink plenty of warm fluids and get a good night's sleep!
Caller 2: Thank you. I'll do my best. Goodbye.
Complete Conversation
Caller 1: Hello, this is Jane.
Caller 2: Hello, this is Ken. May I speak with Andy?
Caller 1: I'm afraid Andy isn't in at the moment.
Caller 2: Could you take a message?
Caller 1: Sure, just a moment let me get a pencil... OK.
Caller 2: Great. Can you tell Andy that we're meeting tomorrow at three o'clock.
Caller 1: OK ... three o'clock meeting with Ken. Does he know where the meeting is?
Caller 2: Tell him we'll be meeting in the corner office downtown.
Caller 1: Yes, corner office downtown. Is there anything else?
Caller 2: I'll leave my telephone number just in case he doesn't have it.
Caller 1: OK, I'm ready.
Caller 2: Yes, my cell phone number is 439 908 7754.
Caller 1: That's 439 808 7754.
Caller 2: No, it's 439 908 7754.
Caller 1: Ah, sorry.
Caller 2: No problem. Thanks for your help.
Caller 1: I'll make sure Andy sees this as soon as he gets in tonight.
Caller 2: Thank you. Good bye.
Complete Conversation
Caller 1: Good Evening Brown's Grill how may I help you?
Caller 2: Hello, I'd like to make a dinner reservation for Friday.
Caller 1: Certainly, I'd be happy to help you with that. How many people are there in your party?
Caller 2: There'll be four people.
Caller 1: ... and what time would you like to make a reservation for?
Caller 2: Let's say at seven o'clock.
Caller 1: I'm afraid we don't have anything available then. We could seat you at six o'clock or at eight o'clock.
Caller 2: Oh, OK. Let's make the reservation for eight o'clock.
Caller 1: Fine, eight o'clock on Friday evening for four people. May have your name?
Caller 2: Yes, it's Anderson.
Caller 1: Is that Anderson with an 'e' or an 'o'?
Caller 2: Anderson with an 'o'.
Caller 1: Thank you. Great. I have a table for four for the Anderson party at eight o'clock on Friday evening.
Caller 2: Thank you very much.
Caller 1: You're welcome. We'll see you on Friday.
Caller 2: Yes, see you then. Good bye
Complete Conversation
Caller 1: Good morning, Washington Grade School, this is Chris. How may I help you?
Caller 2: Good morning, this is Alice Smith, I'm calling for my daughter, Judy. She's not feeling well today.
Caller 1: I'm sorry to hear that. I hope it's not too bad.
Caller 2: No, no she has a little fever and a cough. Nothing too serious.
Caller 1: Well, I hope she feels well soon.
Caller 2: Thank you. Do you think I could get her homework for today?
Caller 1: Is there any specific class?
Caller 2: I'm especially concerned about math and science.
Caller 1: OK, is it alright for me to give your e-mail address to the teachers? They can then send the homework along later today.
Caller 2: That would be great. Do you have my e-mail on file?
Caller 1: Just a moment, ... we have chrisp at gmail dot come. Is that correct?
Caller 2: Yes, that is correct.
Caller 1: OK, I'll make sure Mr Brown and Ms White get your message and e-mail.
Caller 2: Thank you very much.
Caller 1: I hope Judy feels well soon.
Caller 2: She should be fine by tomorrow. Thanks for your help.
Caller 1: My pleasure, have a nice day.
Caller 2: Thank you. Good bye.
Complete Conversation
Caller 1: Good afternoon, Northwest Electricity, how may I help you?
Caller 2: Good afternoon, this is Robert Tips, I have a question about my electricity bill this month.
Caller 1: I'd be happy to help you with that Mr. Tips. Can I have your account number?
Caller 2: I'm afraid I don't have that with me.
Caller 1: It's no problem, I'll just look your name up in our database.
Caller 2: Great.
Caller 1: Could you give me your address as well?
Caller 2: It's 2368 NW 21st Ave. Vancouver, Washington.
Caller 1: Yes, I have your account up on my computer. How may I help you?
Caller 2: The last bill I received seemed too high.
Caller 1: Yes, I see that it was considerably higher than last year. Did you use more electricity?
Caller 2: No, I don't think we used any more electricity that the year before.
Caller 1: OK, I'll tell you what I can do. I'll mark this and have a supervisor take a look at the account.
Caller 2: Thank you. When can I expect an answer?
Caller 1: We should have an answer for you by the end of the week. I'll give you an inquiry number.
Caller 2: OK, let me get a pen .... OK, I'm ready.
Caller 1: It's 3471.
Caller 2: That's 3471.
Caller 1: Yes, that's correct.
Caller 2: Thank you for your help.
with my best wishes
wad al-fahal